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Good day and welcome to superbuysonline New End User retailer

Superbuys are proud to current our Lengthy awaited New End User and on-line store. We’re a household run enterprise who commerce from a Excessive road retailer which was established in 1992

Our ambition is to supply our prospects with the widest vary of residence and garden merchandise on the lowest costs daily, backed with the most effective service.

We inventory a variety of , DIY, Paints, Electrical Home equipment & Leads, Lighting, Furnishings, Family Items, Mild Bulbs, Mirrors, Image , Bedding, Baggage, Stationary, Automobile equipment, Fancy costume Costumes, Fireworks, Gardening, Seasonal, Toys & a lot far more….

With over years of expertise we work intently with worldwide manufacturers & distributors to search out the most effective merchandise at knockdown inexpensive costs. You’ll be able to see from our suggestions that we’re sincere and dependable sellers so you possibly can  buy with confidence. We make sure that once you buy from us it will likely be nice and satisfying purchasing expertise.

You’ll be able to decide up unbelievable bargains right here at our New End User retailer.

PayPal
For the quickest turnaround please use PayPal. This may guarantee your merchandise is dispatched instantly. Sorry however we don’t settle for cheques or postal orders

Credit score/Debit Cared
We are able to settle for debit or bank card funds over the telephone. Please name us on
01355 458112

For a number of purchases we’re capable of present reductions on sure objects please e mail or name us on
01355 458112

Supply Surcharges
Isle of Man, Isle of Scilly, Isle of Wight, Scottish Isles and Highlands and N.Eire all incur a surcharge of £10 to £  per parcel. Postcodes embrace BT, IV,  HS, KA27-28, KW, PA-49, PA60-78, PH17-26, PH30-44, PH49-50,
Please e mail us or name us on 01355458 112 to substantiate the postage cost earlier than you make your buy.
Chanel Islands ZE postal codes incurs a surcharge of £35.00 per parcel

Dispatch
Any order acquired earlier than 2pm on a working day, might be despatched the identical day  (Mon – Fri).
All objects are despatched safely and securely to restrict and forestall injury.
All objects will embrace a gross sales abstract of your buy.
Weekend orders together with financial institution holidays might be processed on the following working day.

Supply
All objects are despatched from our UK distribution centre.We use revered couriers solely – Royal Mail, Hermes, Metropolis Hyperlink, Parcelforce & DHL.All orders  might be processed and shipped inside 1 working day of confirmed cost.Bigger & dearer objects might be despatched by means of a trackable service.
All orders might be despatched to the handle held on New End User solely.
Quick Subsequent day supply possibility can be  obtainable upon request for an additional cost please get in contact by calling  Buyer Providers on 01355458112 for particulars earlier than ordering.

How Lengthy will it take to get my merchandise?
Please test the itemizing for methodology of despatch. For Royal Mail , this could take as much as 7 working days to ship from date of cleared cost. For Hermes  tracked, this could take as much as three working days to ship from date of cleared cost. For our courier companies, this could take as much as 2 working days to  ship, from date of cleared cost

I’ve not acquired my merchandise, it was despatched Royal Mail 2nd Class, what do I do now?
In case your merchandise was despatched with Royal Mail commonplace parcels, that is an  untracked service. If 7 days have elapsed, test along with your native sorting  workplace, they could have your merchandise. If the merchandise shouldn’t be on the sorting workplace, the merchandise might be returned to us – this could take as much as 15 days after notification to  us. We can’t exchange or refund any merchandise except these timescales have handed.

Packing
All objects are shipped in producer equipped packaging. Delicate or fragile objects are packed individually and despatched by means of a trackable service. Prospects can  request extra-packaging for use for his or her buy (please test at time of buy) for a small payment.

To your peace of thoughts and in compliance with the space promoting regulation, we provide a 7 day a reimbursement assure, if for no matter cause, you could return your merchandise for a full refund (excluding P&P prices) returned postage should paid for by the client. You should inform us of your intention to return inside 7 working days.

If there’s a drawback, we are able to work collectively to resolve the issue. We now have at all times been extraordinarily honest and at all times attempt to work with our cheap prospects.

Within the unlikely occasion that your merchandise is broken in transit or is defective, please return it to us inside 7 days of receipt in it is unique situation & field. Upon inspection, we might be completely satisfied to switch the place attainable, or refund you in full if the merchandise is discovered to be defective. We reserve the precise to have any defective objects examined by ourselves or the producer earlier than issuing a refund or alternative half.

Earlier than returning an merchandise all returned objects have to be authorised first and despatched again to us with proof of supply. The merchandise have to be returned within the unique manufactures packaging or field. Undesirable objects have to be returned again within the unique & resell ready situation. If a refund is given it’ll solely be for the price of the merchandise. Any return postage prices won’t be lined as the client pays for the return postage prices. Any return postage prices that’s refunded is at at our discretion solely.

Suggestions :
We go away suggestions when cost arrives and suggestions is it left for us, that’s solely honest.

Please go away suggestions when you obtain your order and you’re completely satisfied.

In case you have any issues, please contact us earlier than leaving suggestions, we are going to attempt to resolve any points. We attempt for optimistic suggestions and offering the most effective customer support expertise. We are going to make each try attainable to resolve the problem if we made a mistake, (It occurs). Please don’t assume a mistake is intentional. Tell us if our service could possibly be higher.

At Superbuys we’re at all times right here to assist!

Wish to discuss? We’re all ears at Superbuys, So in case you have any queries, simply give us a name on 01355 458112 – we’ll be completely satisfied to assist or you possibly can e mail us at superbuysonline@hotmail.co.uk and we’ll get again to you inside 24 hours

If you wish to contact us about a purchase order  you’ve got made then the easiest way to do that is through New End User buy historical past. You’re going to get a faster response and backbone.

Excessive Avenue Retailer handle
Superbuys
211 – 215 Most important Avenue
Rutherglen
Glasgow
G73 2HL

Dispatch Warehouse & Returns Deal with

Superbuys On-line
53 Colvilles Palce
Kelvin Industrial Property
Glasgow
G75 0PZ

Tel / Fax : 01355 458 112
E-mail : superbuysonline@hotmail.co.uk